Last Updated: October 30, 2026
Return Window
You may return eligible items within 30 calendar days from the date of delivery.
Return Conditions
To be eligible for a return, the item must meet all of the following conditions:
- Unused and in original condition
- Original packaging, labels, and materials included
- Quality-related issues (defective, damaged, or incorrect item)
Opened or used products may not be eligible for return at our discretion.
How to Start a Return
- Email info@herbalifegift.com with your order number and reason for return.
- Our team will respond within 1–2 business days with return instructions.
- Securely package the item in its original packaging.
- Ship the item to:
2506 Dulaire Rd, Greensboro, NC 27407, United States
Return Shipping Costs
Returns are free. We do not charge return shipping fees, restocking fees, or handling fees. For eligible returns, we provide a prepaid return label or reimburse standard return shipping costs.
Refund Processing Time
Once the returned item is received and inspected, we process refunds within 1 to 2 business days. Refunds are issued to the original payment method.
Please allow an additional 7 to 10 business days for the refund to appear on your statement or PayPal account, depending on your bank or payment provider.
Exchanges
We do not offer direct exchanges. If you want a different product, please return the original item for a refund and place a new order.
Late or Missing Refunds
If you have not received your refund after the full processing period:
- Check your bank account again.
- Contact your credit card company or PayPal.
- If you still have not received your refund, contact us at info@herbalifegift.com.
Contact
- Email: info@herbalifegift.com
- Phone: +1 336-501-3314
- Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)