Last Updated: October 30, 2026
Order Processing
All orders placed on herbalifegift.com are processed within 1 to 2 business days, excluding weekends and U.S. federal holidays. Orders are not processed or shipped on Saturdays, Sundays, or holidays.
If order volume is unusually high, processing may take an additional 1 to 2 business days. In such cases, we will notify you by email.
Once your order is processed, you will receive an order confirmation email. When available, a tracking number will be provided. Tracking information may take up to 24 hours to activate with the carrier.
Shipping Destinations
We currently ship only within the continental United States (the 48 contiguous states). We do not ship to Alaska, Hawaii, U.S. territories, P.O. boxes, or APO/FPO/DPO addresses. International shipping is not available at this time.
Shipping Rates
Shipping is free for all orders within the continental United States. There are no minimum order requirements and no additional shipping charges added at checkout.
Estimated Delivery Time
After processing, estimated delivery time is 3 to 5 business days. These are estimates provided by the carrier and are not guaranteed delivery dates. Delivery may be delayed due to peak seasons, weather, or carrier-related issues beyond our control.
Carriers
Orders are shipped via licensed and reputable U.S. logistics carriers. The specific carrier is assigned at the time of dispatch based on destination, package size, and service availability. The carrier may vary depending on order volume and delivery location. Every shipment includes a tracking number.
Order Tracking
A tracking number will be sent to the email address provided at checkout. If you do not receive a tracking number within 3 business days, please contact us at info@herbalifegift.com.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders shipped to incorrectly entered addresses. If you need to correct an address, contact us immediately at info@herbalifegift.com. We will try to update it before shipment, but changes cannot be guaranteed once processing has begun.
Lost, Stolen, or Damaged Packages
If a package is marked delivered but you have not received it, please contact the carrier directly. We will assist by providing necessary documentation upon request. For damaged packages, contact us at info@herbalifegift.com within 48 hours of delivery with photos of the item and packaging.
Contact Information
- Email: info@herbalifegift.com
- Phone: +1 336-501-3314
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
- Address: 2506 Dulaire Rd, Greensboro, NC 27407, United States